1StopWash is a modern all-round laundry and dry cleaning company that believes in innovation, honesty, transparency and sustainability. We believe in extraordinary service, whether you are a business or customer, our primary objective is simple; to take the stress of laundry off your hands so you have the time and headspace to focus on more important things in your life.
We take sustainability very serious in our operations, this is why we are one of the ONLY on-demand eco-friendly laundry companies in London. Here are some other ways we differentiate ourselves from the competition:
Service Level Agreements
Whether you are a business or a customer, we GUARANTEE to provide excellent quality and service or your money back. That's why if you're one our partners, we'll sign a service level agreement to ensure we are delivering on our promise. Similarly, customers have a 24 hour guarantee where they can get their clothes rewashed if they are not 100% satisfied. As a family business, care and dedication to fulfilling your needs is part of our DNA.
Unlike other laundry companies, we are extremely flexible with the number of deliveries we can provide to you. We understand the needs of modern business and customers and have pivoted our operations to adjust to this.
We greatly value your time, that’s why we have invested into our logistics system to make sure all deliveries are carried out on time, week in, week out. We believe in innovation, that's why we invest into software of the highest quality to deliver value to our customers.
Eco Friendly and Sustainable
From our energy usage to our suppliers for our linen and towels, we apply sustainability to all parts of our business. We are the ONLY on-demand eco friendly laundry % dry cleaning company within London and as of 2019, all our electricity usage comes from 100% renewable resources.